Billing & Customer Service Department
The Billing and Customer Service Department handles the daily operations of billing and customer service for the City of Donaldsonville, ensuring accurate billing processes and exceptional customer support. This team focuses on maintaining efficient systems, resolving customer concerns, and ensuring compliance with established policies and regulations.
The billing department collaborates with other departments to streamline processes, implement technology upgrades, and resolve system issues. They analyze billing data to identify trends, improve efficiency, and recommend policy adjustments as needed. Additionally, they oversee the collection of overdue accounts, negotiate payment plans, and ensure compliance with applicable laws and regulations.
Finance Department
The Finance Department oversees and manages the financial operations of the City. It is responsible for collecting and safeguarding all City revenues, except where specified otherwise by law. The department assists the Mayor in preparing the annual operating and capital improvement budgets and maintains records of the City's indebtedness, ensuring timely payment of principal and interest. It verifies the availability of funds for all contracts, purchase orders, and financial obligations, ensuring compliance with established procedures.
The Finance Department handles the disbursement of all City funds, administers a centralized accounting system for all departments, and provides the Mayor and Council with monthly revenue and expenditure reports. Additionally, it manages procurement for the City through a central purchasing system, oversees the preparation of intergovernmental grant applications, and maintains an inventory of all City property. The department also invests idle funds in accordance with legal guidelines and performs other duties as directed by the Mayor, ensuring financial efficiency and accountability in all operations.
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The Finance Department handles the disbursement of all City funds, administers a centralized accounting system for all departments, and provides the Mayor and Council with monthly revenue and expenditure reports. Additionally, it manages procurement for the City through a central purchasing system, oversees the preparation of intergovernmental grant applications, and maintains an inventory of all City property. The department also invests idle funds in accordance with legal guidelines and performs other duties as directed by the Mayor, ensuring financial efficiency and accountability in all operations.
If you suspect fraud, your information begins the process for holding public officials and employees accountable for their actions. Click Here to Report Fraudulent Activity.
Economic and Community Development
The Community Development Department supports programs and services that enhance the quality of life for residents of Donaldsonville. It connects citizens to resources offered by governmental agencies, nonprofit organizations, and civic associations to address community needs. Key programs include housing assistance, after-school enrichment, mentoring, workforce development (job readiness and skills training), counseling, wellness and recreational activities for all ages, community food and supply donations, utility assistance, emergency response, and arts, culture, and historic preservation initiatives.
The department actively engages in strategic planning to identify and address critical needs within the community. It creates pathways to assistance, ensuring resources are accessible to those who need them most. Additionally, it writes grants and seeks funding opportunities to support these vital programs, continually working to enhance the lives of Donaldsonville’s residents. By fostering collaboration and innovation, the Community Development Department serves as a cornerstone for building a stronger, more vibrant community.
The Economic Development Department oversees a range of professional, administrative, and managerial functions to promote economic growth and sustainability in Donaldsonville. This includes managing planning and zoning, downtown revitalization, historic preservation, tourism, parks and recreation, business licensing, and federal grants related to economic development.
The Economic Development Department oversees a range of professional, administrative, and managerial functions to promote economic growth and sustainability in Donaldsonville. This includes managing planning and zoning, downtown revitalization, historic preservation, tourism, parks and recreation, business licensing, and federal grants related to economic development.
The Department partners with key organizations such as the Louisiana Department of Economic Development, Ascension Economic Development Corporation, and the Donaldsonville Area Chamber of Commerce to support large and small businesses. It conducts strategic planning to address economic gaps, collaborates to attract and retain businesses, and writes grants for infrastructure improvements. Additionally, it engages with federal, state, and parish officials to manage transportation initiatives, tax credit programs, capital outlay requests, and emergency response grants.
Working with local industries, the Department facilitates job creation, financial assistance, and development of mega sites like Point Houmas. It also collaborates with housing developers and agencies like HUD, USDA, and the Capital Region Planning Commission to foster community housing initiatives.
Working with local industries, the Department facilitates job creation, financial assistance, and development of mega sites like Point Houmas. It also collaborates with housing developers and agencies like HUD, USDA, and the Capital Region Planning Commission to foster community housing initiatives.
Code Enforcement
The Code Enforcement Officer shall have the authority to enforce all codes of the City of Donaldsonville, including but not limited to Zoning Ordinance, Historic District Ordinance, Building Codes, Plumbing Codes, Electrical Codes, and any and all other codes related to the City of Donaldsonville.
The Foremen of the Code Enforcement Department shall perform activities of the workers supervised and such other activities that may be directed by the Director of Public Works and the Mayor.
The Foremen of the Code Enforcement Department shall perform activities of the workers supervised and such other activities that may be directed by the Director of Public Works and the Mayor.
Public Works Department
The Director of Public Works shall direct and be responsible for: the supervision of engineering services for all department and agencies, supervision of all contract construction work, supervision of maintenance of city government property, supervision of any mapping and surveying of the City, supervision of construction and maintenance performed by the City Government on roads, sidewalks, bridges, and drainage facilities, supervision of the garbage and track collection and disposal, supervision and operation of a central facility for the repair and maintenance of the city government vehicles and equipment. The Director of Public Works shall have the authority to supervise all of the departments of the City and their respective foreman, including but not limited to all other departments. Other such activities as may be directed by the Mayor.
Natural Gas Department
The foreman of the Natural Gas Department shall direct and be responsible for: operation and maintenance of the gas distribution system, supervision of contract construction work related to the Natural Gas Division, and shall perform the activities of the workers supervised, and other such activities as may be directed by the Mayor.
Road & Cultural Activites Department
The Foreman of Roads and Cultural Activities Department shall have the authority to supervise and coordinate activities of workers engaged in maintaining and repairing physical structures, buildings, streets, parks, drainage, sanitation lines, and grounds, parks and playgrounds, and perform activities of workers supervised and such other activities that may be directed by the Director of Municipal Services Department and the Mayor.
Wastewater System
The Foreman of the Wastewater System Department shall direct and be responsible for the operation and maintenance of the wastewater treatment system, and shall perform such activities as may be performed by the workers supervised, and any other activities that may be directed by the Director of Public Works and the Mayor.
Recreation & Public Parks
The Recreation Director is responsible for planning, developing, and managing recreational programs, facilities, and events that cater to the diverse needs of the community. This role involves creating engaging activities that promote health, wellness, and community engagement for residents of all ages. Key responsibilities include designing and implementing programs such as sports leagues, fitness classes, arts and cultural activities, and special events while evaluating their success and impact.
The Recreation Director oversees staff, volunteers, and contractors to ensure effective program delivery and facility maintenance. They manage budgets, track expenditures, and seek funding opportunities, including grants and sponsorships, to support recreational initiatives. Additionally, they ensure recreational facilities, parks, and equipment are safe, accessible, and well-maintained. Collaboration with community organizations, schools, and local government is vital to building partnerships and expanding outreach.
The director also develops marketing strategies to inform residents about available programs and ensures compliance with local, state, and federal regulations related to recreation and public safety. Combining leadership, organizational, and communication skills with a passion for community enrichment, the Recreation Director plays a key role in fostering vibrant spaces and programs that enhance quality of life and strengthen community bonds.
The Recreation Director oversees staff, volunteers, and contractors to ensure effective program delivery and facility maintenance. They manage budgets, track expenditures, and seek funding opportunities, including grants and sponsorships, to support recreational initiatives. Additionally, they ensure recreational facilities, parks, and equipment are safe, accessible, and well-maintained. Collaboration with community organizations, schools, and local government is vital to building partnerships and expanding outreach.
The director also develops marketing strategies to inform residents about available programs and ensures compliance with local, state, and federal regulations related to recreation and public safety. Combining leadership, organizational, and communication skills with a passion for community enrichment, the Recreation Director plays a key role in fostering vibrant spaces and programs that enhance quality of life and strengthen community bonds.
Police Department
The Police Department is committed to safeguarding the community by upholding the law, maintaining public order, and fostering trust through community-oriented policing. Dedicated to protecting life and property, the department serves as a proactive force in preventing crime, responding to emergencies, and ensuring the safety and security of all residents.
Key responsibilities include enforcing local, state, and federal laws; investigating criminal activity; and apprehending offenders. The department provides 24/7 patrol services to deter crime, respond to incidents, and build positive relationships with the community. It also conducts specialized operations, including traffic enforcement, drug interdiction, and domestic violence intervention, while promoting crime prevention through education and outreach programs.
Officers are trained in conflict resolution, crisis intervention, and cultural competency to ensure effective and fair interactions with all members of the community. Committed to excellence, the Police Department plays a vital role in creating a safe, inclusive, and thriving environment for all residents.
Donaldsonville Fire Department
The Fire Department is dedicated to protecting life, property, and the environment through fire suppression, emergency medical services, disaster response, and fire prevention initiatives. Operating 24/7, the department serves as a critical first responder to emergencies, ensuring the safety and well-being of the community.
Key responsibilities include responding to fires, medical emergencies, hazardous material incidents, and natural or man-made disasters. The department conducts fire prevention activities such as inspections, code enforcement, and public education to reduce risks and promote safety awareness. Firefighters are trained to provide advanced medical care, rescue services, and support during emergencies, often working in collaboration with other emergency response agencies.
The Fire Department also engages in community outreach, offering programs like CPR training, fire safety education, and emergency preparedness workshops. It maintains and operates modern firefighting equipment and vehicles, ensuring readiness for any situation. Additionally, the department participates in mutual aid agreements with neighboring jurisdictions, enhancing regional emergency response capabilities.
Staffed by highly trained professionals committed to service, the Fire Department upholds its mission to protect lives and property, mitigate hazards, and foster a safer community for all residents. Through dedication and expertise, the department serves as a cornerstone of public safety and resilience.
Legal Department
The City Attorney serves as the chief legal advisor and representative for the city, providing legal guidance to the Mayor, City Council, city departments, boards, and commissions. This role ensures that all municipal actions comply with local, state, and federal laws while protecting the city’s legal interests.
Key responsibilities include drafting, reviewing, and approving contracts, ordinances, resolutions, and other legal documents to ensure accuracy and compliance with applicable laws. The City Attorney represents the city in litigation, administrative proceedings, and negotiations, advocating on behalf of municipal interests. They provide legal opinions on a wide range of issues, including land use, employment law, public safety, zoning, economic development, and ethics. Additionally, the City Attorney advises on risk management strategies to minimize legal exposure and ensures compliance with public records and open meetings laws.
The City Attorney may also oversee external counsel for specialized cases and collaborate with other government agencies on intergovernmental agreements and legal matters. This position requires a strong understanding of municipal law, excellent analytical and communication skills, and the ability to provide sound legal advice in a timely manner. As a key member of the city’s leadership team, the City Attorney plays a vital role in supporting effective governance and protecting the public trust.
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